Transformative Care, One Community at a TimeWe connect Medicaid members with trusted care providers from their communities and help them access the right resources to self-manage chronic diseases, prevent illness, overcome barriers like hunger and homelessness, and become the healthiest, happiest versions of themselves.
Uplifting You, Your Loved Ones, and Your Community
National Community Health Worker (CHW) Lead
“We understand that what helps one person, isn’t necessarily going to help the next person. That’s why we take the time to learn about each member so we can connect them with the people and agencies best suited for their needs. Whatever is in our power to do to help our members thrive, we’re going to find a way to get it done. Plain and simple.”
Chief Medical Officer
“At Sparrow, we help members navigate the healthcare system, remove barriers to care, and support a full range of health-related services so they can meet their wellness goals, be empowered, and live a life free from preventable suffering.”
National Nursing Lead
“By recognizing the unique identities of individuals, we have the power to cultivate trust, dismantle obstacles, and truly transform lives. At Sparrow, we place a premium on the human connection in healthcare, guaranteeing that our members are not just seen, but truly understood and respected. Through our personalized approach, we forge a partnership with each member that empowers them to take control of their own health and well-being.”
National Social Work & Behavioral Health (BH) Lead
”As a licensed clinical social worker, I aim to foster hope, resilience, and empowerment. With compassion and empathy, I create a safe space where individuals feel heard, valued, and supported on their journey towards healing and growth.”
Community Health Worker Manager
”At Sparrow Healthcare, our goal is to meet you where you are and help you build strong, supportive relationships. We are here to guide you, listen to your needs, and establish a sense of community. Together, we will create a personalized care plan that aligns with your specific goals.”
01
Match
You’ll complete a short survey to get matched with a Sparrow Community Health Worker (CHW) and receive an invitation to schedule your first session.
02
Meet
No need to travel to an office – your Sparrow CHW will meet you wherever you’re most comfortable, including over a phone call, text, or in-person.
03
Plan
- Share your story. Your Sparrow CHW will listen to you, help identify your challenges, and create a personalized care plan, just for you.
- We won’t just help solve your current challenges; we’ll also help you uncover the root causes of your struggles and offer you recommendations to better manage them.
- With Sparrow, you’re in charge of your future. We’ll encourage you to climb to new heights with the right team and the right plan created just for you.
04
Act
- Your Sparrow CHW can help you:
- Find and keep housing.
- Get help paying the bills.
- Put food on the table.
- Get a job you want.
- Connect with other people like you with similar hopes.
- We also connect you with professionals to help you take care of your mind and body, including:
- Finding out if you’re eligible for local, state, and federal benefits and programs and helping you to enroll.
- Scheduling visits with local primary care providers (PCPs)*, specialists, mental health professionals, and pharmacists. Your Sparrow CHW can even attend your visits with you, if you’d like.
- Giving you tools that help you better manage your medications.
- Offering follow-up assistance after an emergency room visit or hospital stay to help you re-adjust to everyday life.
- Reducing your stress and anxiety with specialized coaching, including therapy.
- Assisting you with your diet and exercise goals, including meal planning.
- Helping you manage any chronic diseases, such as diabetes or high blood pressure
- Connecting you with peer support groups to help you through any condition.
- Finding out if you’re eligible for local, state, and federal benefits and programs and helping you to enroll.
*Already have a PCP? Great! We’ll partner with your provider to ensure you get the full range of services you need to get you on track to improved health.
05
Stay in Touch
- Our work doesn’t end once you’re back on solid ground. Whenever you need us, we’re only a phone call or text message away – and we’ll check in once in a while to see how you’re doing.
- Get exclusive text messages from the Sparrow team filled with tips, alerts about new resources, and other informative content so you can continue your journey toward self-improvement.
- Join a peer support group anytime. These can take many forms, including group chats, phone calls, and in-person meetings.
86% of members agreed that their overall
health and resiliency improved*
100% member satisfaction*
*Based on a 6-month pilot by our founding team conducted in Northern California with 70 Medicaid and Dual Eligible patients and their families.
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A symbol of loyalty, harmony, and perseverance, sparrows are social birds that form strong communities. Sparrows thrive throughout the world, from urban to rural environments to everywhere in between.
Like the birds we are named for, everything we do at Sparrow is grounded in community – for our partners, health insurers, primary care providers, and local community-based organizations, and most importantly, our members and their families.
We believe in the importance of teamwork and of building strong, long-lasting relationships to help members break free from the forces holding them back and inspire them to soar into a future where they are in control of their health and their lives.
